Problem solving
First of all, if you're stuck on a particular step or for a better comprehension of our platform, we suggest you check out our online tutorials. Al...
Thu, 25 Jun, 2020 at 1:36 PM
When you are at the point of generating your lease, it might occur that the process will not go through. There are two things that could prevent the lea...
Wed, 24 Jun, 2020 at 3:21 PM
When your lease is generated, tenants / endorsers linked to it receive an invitation to sign it on their email. You can follow the progress of this pro...
Fri, 19 Feb, 2021 at 3:21 PM
Over time, your browser accumulates information in memory (cache) which can accumulate and conflict with some web applications. Clearing a web browser’s ca...
Wed, 2 Dec, 2020 at 4:22 PM
In the event that you still haven't received your invitation email, here are the steps to follow to activate your account and access the Bloc Solutions...
Thu, 18 Mar, 2021 at 11:07 AM
When you invite a member of your management team to become an editor or observer and reports to you they didn't receive their invitation, there are a f...
Thu, 18 Mar, 2021 at 9:19 AM
Résultats de traducIt can happen that the payment you are trying to make is refused for several reasons. It can happen that the payment yo...
Sat, 17 Apr, 2021 at 4:01 PM
When a user enters a new address manually in our platform, Google Maps will suggest the closest address. In the event that the address in question is no...
Sat, 17 Apr, 2021 at 5:36 PM
Are you browsing Microsoft Edge or Internet Explorer and when you download the lease, it is unreadable and in .txt format? Here are some options to help y...
Wed, 17 Mar, 2021 at 3:46 PM
When you add an address to create a building, a unit or an address linked to a contact, the address you enter may not be among the choices offered by the li...
Wed, 17 Mar, 2021 at 11:12 AM